Commercial Application

Commercial Application

Prevent fraud and activity that may threaten your company’s bottom line. Discover hidden or latent threats with robust text analytics. Comb eData to meet regulatory and legal requirements. Gauge customer sentiment expressed in formal surveys, telephone calls, or unsolicited emails. The applications of uReveal span functions and activities that are critical to business success.

View uReveal applications for:

Fraud Detection
Risk Analysis
eDiscovery
Customer Sentiment

Fraud Detection

uReveal Commercial
Applications For:

Risk Analysis
eDiscovery
Customer Sentiment

Fraud Detection

Criminal fraud has become an enormous challenge for both the commercial and government sectors; insurance companies face staggering losses. Property and casualty insurance fraud, alone, cost insurers tens of billions of dollars every year. Bank and credit card fraud are signature activities of gangs and terror-related groups.

Ordinarily, the insurance industry relies on frontline staff to spot fraud, which is often impractical given their workloads. Claims adjusters are expected to note suspicious indicators during five separate stages of the claim life cycle. Banks depend on tellers and managers, as well as very basic computer analytics, to discern unusual transactions. Banks and other industries are not equipped to detect fraud when the information is hidden in narrative data such as adjuster or teller notes, or suggested by subtle behavior patterns.

uReveal provides a solution through its patented ability to harmonize and fuse unstructured data and then apply that data along with structured data to analysis models called “Concept Systems.” These Concept Systems, which are combinations of ideas and terms that relate to the criminal activity, uncover otherwise hidden trends, patterns, and relationships.

By empowering the user through true behavior and text analytics, uReveal helps identify fraud with unprecedented speed and accuracy. The result is timely intervention, which can be critical to minimizing the harmful impact of fraud.

FRAUD DETECTION CASE STUDY

FRAUD DETECTION CASE STUDY

Fireman’s Fund

The Arlington, Texas Police Department needed to meet national accreditation requirements in a more timely, efficient, and effective way. It found the answer in uReveal’s text analytics.

Risk Analysis

uReveal Commercial
Applications For:

Fraud Detection
eDiscovery
Customer Sentiment

Risk Analysis

Risk analysis can be extremely difficult today, as analysts need to quickly identify critical information that is obscured in structured and unstructured data. uReveal is the groundbreaking solution. With our patented technology, uReveal enables users to extract the most pertinent information, whether embedded in databases, reports, documents, social media, emails, phone logs, or other data platforms.

When faced with suspicious activity, you need accurate and thorough information, and fast. uReveal delivers in several ways, beginning with software that harmonizes and fuses data while dramatically reducing complex leverage and time-consuming ETL processes. uReveal also allows analysts to their subject matter expertise by creating “Concepts”—ideas, terms, phrases related to suspicious or criminal behavior—that rapidly lead to discovery of relevant information otherwise hidden in vast amounts of data.

uReveal further enables analysts to combine these Concepts into sophisticated analytic models called concept banks, allowing expertise to be shared without the sharing of sensitive underlying data. By building upon each other’s knowledge, the analysts can far more effectively anticipate, identify and defuse future risks.

eDiscovery

uReveal Commercial
Applications For:

Fraud Detection
Risk Analysis
Customer Sentiment

eDiscovery

Businesses face a growing burden of complex laws and regulations that can require them to comb through eData that are largely in the form of unstructured text. Some situations that can call for eDiscovery are lawsuits, internal and external security breaches, and investigations of employees suspected of violating company policies.

According to a recent survey of IT and legal professionals, eDiscovery’s use and importance will grow exponentially in coming years, especially as the regulatory environment for companies becomes more and more complex.

uReveal provides companies with groundbreaking capabilities that make eDiscovery faster and far more thorough. By not requiring processes like data normalization and ETL (Extract, Transform, Load), uReveal reduces both the cost of eDiscovery and its burden on IT. Also, your company can use uReveal in the future as it establishes procedures to retain and access eData to comply with regulatory or legal discovery requirements. The expertise remains in and is shared through concept banks, without having to share the sensitive underlying data.

eDISCOVERY CASE STUDY

e-discovery CASE STUDY

Health Insurance Client

Facing allegations of unfair practice, a large health insurance company relies on uReveal to quickly, thoroughly, and effectively analyze massive amounts of eData to mount a defense.

Customer Sentiment

uReveal Commercial
Applications For:

Fraud Detection
Risk Analysis
eDiscovery

Customer Sentiment

Businesses need to attract new customers; however, it is just as critical to retain the customers they already have. This requires excellent customer service, which can’t be delivered without identifying and valuing customer sentiment. To understand the customer experience, analysts try to read through all forms of customer communications, from suggestions to recommendations to complaints. In this Internet age, the volume and variety of communication can make this task near impossible. Analysts are overwhelmed by digital feedback from emails, online surveys, online discussion groups, blogs and more.

This explosion of data is mainly in the form of unstructured text, which adds to your challenge expotentially. These narratives can use very different language to express the same ideas and sentiments, thus making it difficult for readers to capture all the connections and produce real insights.

uReveal solves this problem with patented technologies. First, our groundbreaking software harmonizes and fuses disparate data, thus enabling the user to analyze the information in its natural state. There is no longer a need to extract, transform and load data—time-consuming and inefficient IT functions. Second, the analysts can apply their subject matter expertise by developing “Concepts” that are ideas, terms or phrases that capture the expression of customer sentiment.

CUSTOMER SENTIMENT CASE STUDY

CUSTOMER SENTIMENT CASE STUDY

Financial Services

uReveal’s data analytics helps a large financial services firm understand customer sentiment in order to improve its online experience.